{"id":1664,"date":"2023-01-20T14:54:37","date_gmt":"2023-01-20T19:54:37","guid":{"rendered":"https:\/\/elernova.edu.co\/index\/?page_id=1664"},"modified":"2023-02-13T12:36:17","modified_gmt":"2023-02-13T17:36:17","slug":"politica-de-calidad","status":"publish","type":"page","link":"https:\/\/elernova.edu.co\/index\/politica-de-calidad\/","title":{"rendered":"Pol\u00edtica de Calidad"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1664\" class=\"elementor elementor-1664\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-377dcc75 elementor-section-height-min-height elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"377dcc75\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-677627cf\" data-id=\"677627cf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a646e2d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a646e2d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-da9b853\" data-id=\"da9b853\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-370e813 elementor-widget elementor-widget-image\" data-id=\"370e813\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"976\" height=\"651\" src=\"https:\/\/elernova.edu.co\/index\/wp-content\/uploads\/2023\/02\/exito.jpg\" class=\"attachment-large size-large wp-image-2411\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-c334cc5\" data-id=\"c334cc5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-caa9779 elementor-widget elementor-widget-heading\" data-id=\"caa9779\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">POL\u00cdTICA DE CALIDAD<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ae724b6 elementor-widget elementor-widget-heading\" data-id=\"ae724b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">\u201cElernova est\u00e1 comprometida con desarrollar sus servicios de educaci\u00f3n superior con calidad tanto en su programas acad\u00e9micos como a nivel institucional proyectada hacia el cumplimiento de las expectativas de la comunidad educativa por eso mantendr\u00e1 personal calificado, un ambiente sano y seguro, y el desarrollo de sus funciones bajo una cultura de autoevaluaci\u00f3n, mejora, y rendici\u00f3n de cuentas que permitan el cumplimiento del PEI, el plan de desarrollo y el marco legal aplicable a la Instituci\u00f3n\u201d.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e75e8e1 elementor-widget elementor-widget-heading\" data-id=\"e75e8e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Orientados al cumplimiento de esta pol\u00edtica se establecen los siguientes objetivos de calidad:<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bf19d34 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bf19d34\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1a4a094\" data-id=\"1a4a094\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6c2934d elementor-widget elementor-widget-heading\" data-id=\"6c2934d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\"> OBJETIVOS DE CALIDAD<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ffcc95f elementor-widget elementor-widget-heading\" data-id=\"ffcc95f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Mejorar continuamente los servicios educativos, la calidad de programas acad\u00e9micos y de extensi\u00f3n.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fb9bd50 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fb9bd50\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-28b0c1f\" data-id=\"28b0c1f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-21a325f elementor-widget elementor-widget-text-editor\" data-id=\"21a325f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><em><img decoding=\"async\" class=\"alignnone size-full wp-image-2223\" src=\"https:\/\/elernova.edu.co\/index\/wp-content\/uploads\/2023\/02\/faviconeler.png\" alt=\"\" width=\"16\" height=\"16\" \/> Mejorar continuamente los servicios educativos, la calidad de programas acad\u00e9micos y de extensi\u00f3n.<\/em><\/p><p><img decoding=\"async\" class=\"alignnone size-full wp-image-2223\" src=\"https:\/\/elernova.edu.co\/index\/wp-content\/uploads\/2023\/02\/faviconeler.png\" alt=\"\" width=\"16\" height=\"16\" \/> <em>Plantear y desarrollar estrategias para disminuir la deserci\u00f3n estudiantil que permita el cumplimiento de nuestra misi\u00f3n formativa.<\/em><\/p><p><img decoding=\"async\" class=\"alignnone size-full wp-image-2223\" src=\"https:\/\/elernova.edu.co\/index\/wp-content\/uploads\/2023\/02\/faviconeler.png\" alt=\"\" width=\"16\" height=\"16\" \/><em>Fortalecer la relaci\u00f3n con el sector empresarial.<\/em><\/p><p><img decoding=\"async\" class=\"alignnone size-full wp-image-2223\" src=\"https:\/\/elernova.edu.co\/index\/wp-content\/uploads\/2023\/02\/faviconeler.png\" alt=\"\" width=\"16\" height=\"16\" \/><em>\u00a0Fortalecer y mejorar los programas de bienestar institucional, consejer\u00eda y proyecci\u00f3n social.<\/em><\/p><p><img decoding=\"async\" class=\"alignnone size-full wp-image-2223\" src=\"https:\/\/elernova.edu.co\/index\/wp-content\/uploads\/2023\/02\/faviconeler.png\" alt=\"\" width=\"16\" height=\"16\" \/><em>\u00a0Mejoramiento continuo de los procesos mediante el fortalecimiento de una cultura de autoevaluaci\u00f3n y mejora.<\/em><\/p><p><img decoding=\"async\" class=\"alignnone size-full wp-image-2223\" src=\"https:\/\/elernova.edu.co\/index\/wp-content\/uploads\/2023\/02\/faviconeler.png\" alt=\"\" width=\"16\" height=\"16\" \/><em>\u00a0Mejorar los programas de talento humano para fortalecer competencias y ambientes que garanticen el buen desempe\u00f1o del personal docente y administrativo de la organizaci\u00f3<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-d3dfb99\" data-id=\"d3dfb99\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-097ffe7 elementor-widget elementor-widget-image\" data-id=\"097ffe7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/elernova.edu.co\/index\/wp-content\/uploads\/2023\/02\/safety.png\" class=\"attachment-large size-large wp-image-2415\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d261de0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d261de0\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d25670c\" data-id=\"d25670c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6980340 elementor-widget elementor-widget-text-editor\" data-id=\"6980340\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\"><strong>MAPA DE PROCESOS<\/strong><\/p><p>El mapa de procesos recoge de forma gr\u00e1fica la interrelaci\u00f3n de todos los procesos de E-lernova, y representa la secuencia de la cadena de valor, en funci\u00f3n de las necesidades de los usuarios y la gesti\u00f3n de la organizaci\u00f3n. Agrupa \u00e1reas funcionales que comparten un mismo objetivo o resultado. Esta interrelaci\u00f3n se da dentro de una clasificaci\u00f3n de procesos de direcci\u00f3n, misionales y de soporte.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30ba924 elementor-widget elementor-widget-image\" data-id=\"30ba924\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/elernova.edu.co\/index\/wp-content\/uploads\/2023\/02\/politica-calidad.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"politica-calidad\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MjQxMCwidXJsIjoiaHR0cHM6XC9cL2VsZXJub3ZhLmVkdS5jb1wvaW5kZXhcL3dwLWNvbnRlbnRcL3VwbG9hZHNcLzIwMjNcLzAyXC9wb2xpdGljYS1jYWxpZGFkLnBuZyJ9\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"543\" height=\"492\" src=\"https:\/\/elernova.edu.co\/index\/wp-content\/uploads\/2023\/02\/politica-calidad.png\" class=\"attachment-large size-large wp-image-2410\" alt=\"\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>POL\u00cdTICA DE CALIDAD \u201cElernova est\u00e1 comprometida con desarrollar sus servicios de educaci\u00f3n superior con calidad tanto en su programas acad\u00e9micos como a nivel institucional proyectada hacia el cumplimiento de las expectativas de la comunidad educativa por eso mantendr\u00e1 personal calificado, un ambiente sano y seguro, y el desarrollo de sus funciones bajo una cultura de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1664","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pol\u00edtica de Calidad - E-Lernova - Tecnol\u00f3gico de Energ\u00eda e Innovaci\u00f3n.<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/elernova.edu.co\/index\/politica-de-calidad\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de Calidad - E-Lernova - Tecnol\u00f3gico de Energ\u00eda e Innovaci\u00f3n.\" \/>\n<meta property=\"og:description\" content=\"POL\u00cdTICA DE CALIDAD \u201cElernova est\u00e1 comprometida con desarrollar sus servicios de educaci\u00f3n superior con calidad tanto en su programas acad\u00e9micos como a nivel institucional proyectada hacia el cumplimiento de las expectativas de la comunidad educativa por eso mantendr\u00e1 personal calificado, un ambiente sano y seguro, y el desarrollo de sus funciones bajo una cultura de [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/elernova.edu.co\/index\/politica-de-calidad\/\" \/>\n<meta property=\"og:site_name\" content=\"E-Lernova - 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